What makes Cannabis Companies Resort to Outsourcing?

Cannabis isn’t legal in many states and countries. So, running a cannabis business has its challenges. However, it doesn’t have to be impossible at the end of the day. Nowadays, a large number of cannabis firms resort to outsourcing to save money, time, and effort. With outsourcing operations in place, [...]

Fluency in English: What Makes It So Necessary in BPO?

Business Process Outsourcing (BPO) is a kind of outsourcing where one company delegates one or more business processes to another organization. The common business functions that are outsourced are namely, customer support, back-office, HR activities, payroll, data entry services, market research, etc. In the BPO industry, fluency in English is [...]

Things to Know Before Outsourcing Customer Service (In 2022)

There is a popular notion that organizations resort to outsourcing to cut their costs, but there is also another side of the coin. When a company engages in e-commerce customer support outsourcing, it aims to provide the best possible level of service when it comes to addressing the needs of [...]