Fluency in English: What Makes It So Necessary in BPO?
Business Process Outsourcing (BPO) is a kind of outsourcing where one company delegates one or more business processes to another organization. The common business functions that are outsourced are namely, customer support, back-office, HR activities, payroll, data entry services, market research, etc. In the BPO industry, fluency in English is [...]
Things to Know Before Outsourcing Customer Service (In 2022)
There is a popular notion that organizations resort to outsourcing to cut their costs, but there is also another side of the coin. When a company engages in e-commerce customer support outsourcing, it aims to provide the best possible level of service when it comes to addressing the needs of [...]
5 Interesting Reasons Why Cannabis Companies Choose to Outsource
Different countries have different laws related to cannabis. Many nations have even banned the running of cannabis businesses. Cannabis companies that are operating under stringent regulations are facing the heat. So, most cannabis businesses outsource their certain functions to a country where the cannabis industry is legal. Moreover, it helps [...]