Shlomi SfadiaExecutive VP Share this: How To Improve Your B2C Customer Experience Strategy Great Customer Experiences are key to building and sustaining a successful brand. The CX model you choose will directly put you in front of your customers. The most [...]

How a Customer Support Ticket System Can Improve your Customer Service Quality When you have a business that provides a service or product to customers, you should stay in contact with them at all costs. Your brand reputation revolves around the thoughts and feelings of your customers. [...]

Nearshore Outsourcing Benefits and Advantages to your Company   Nearshore outsourcing is the act of hiring labor for company services in neighboring countries. This decision reduces the cost of travel and usually eliminates a language barrier that comes with outsourcing overseas. BPO Centers is a Los Angeles based company [...]